FAQs
Everything you need to know about eSIM, activation, compatibility, and more.
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Immediately after purchase. We'll send the QR code and instructions to your email. You can install it right away or wait until you arrive at your destination.
- Open Settings on your phone
- Go to Mobile/Cellular Data
- Tap "Add eSIM" or "Add Data Plan"
- Scan the QR code we sent you
- Follow the instructions
Yes, you need an internet connection (Wi-Fi or mobile data) to download the eSIM profile. Install it before you travel or use airport Wi-Fi upon arrival.
