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FAQs

Everything you need to know about eSIM, activation, compatibility, and more.
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Your plan starts when you activate the eSIM after arriving at your destination. We recommend installing it before you travel, but don't activate until you land.

For the USA, we recommend our 10 GB or Unlimited plans, especially if you plan to stream, use maps, and post on social media. Check our USA plans.

Yes, we offer regional and global plans that cover multiple countries. For example, our Europe plan works in 42 countries.